Subscription Agreement

This Subscription Agreement is a binding service agreement between Neuveo and all users who purchase subscription membership services of the Neuveo mobile application. This Agreement clearly defines the relevant rights, obligations, service rules and preferential policies of users who purchase App subscription memberships.

All users who initiate, complete and use the App's subscription membership services shall be deemed to have fully read, understood and unconditionally accepted all the terms of this Agreement. The App does not collect any user facial information, and the App will never share any of your personal data with third-party AI services during all subscription service provision processes.

1. Subscription Service Overview

Neuveo provides users with paid time-limited subscription membership services based on in-app purchase functions. The subscription membership is a virtual service launched by the App for users who frequently use AI image creation, video generation and other core functions.

Users can select different subscription packages according to their personal usage needs
After successfully completing the payment, users can obtain exclusive membership benefits and preferential pricing qualifications
All subscription services are only applicable to the functional scenarios of the Neuveo App
No offline physical goods or additional cross-platform rights are included in the subscription scope

2. Exclusive Membership Benefits

The core benefit of purchasing any valid subscription membership package of Neuveo is the exclusive gold coin reward quota matched with the subscription package.

After the user successfully completes the subscription payment, the App will issue the full amount of matching gold coins corresponding to the purchased subscription package to the user's local account in a one-time manner. All issued gold coins will be credited to the user's usable asset inventory immediately after the subscription takes effect, and can be used for:

Video creation and dynamic effect application
Image processing and other core functions
Daily functional consumption within the App

During the valid period of the user's subscription membership, all functional usage rules of the App remain consistent with the official standard rules of the platform.

3. Subscription Price Preferential Rules

Compared with the way of purchasing gold coins through ordinary standalone purchases within the App, the gold coin quota obtained by users through purchasing official subscription membership packages enjoys obvious price preferential advantages.

Under the same gold coin quantity standard, the unit price and total cost of gold coins obtained via subscription packages are more favorable
This can effectively reduce the user's cost of using the App's premium functional services
The specific preferential amplitude, package pricing and matching gold coin quota of each subscription package will be subject to the real-time display content on the App's subscription purchase page
We reserve the right to adjust the package pricing and preferential rules appropriately according to product iteration and market operation

4. Subscription Validity Period and Usage Rules

Each subscription membership package corresponds to a fixed valid service period, and the specific valid duration shall be subject to the package specifications displayed on the App purchase interface.

The subscription validity period starts immediately after the user completes the payment successfully and the system confirms the transaction
The one-time issued gold coin resources obtained from the subscription are valid for daily use during the membership period
After the user's subscription membership expires, the user will no longer enjoy the exclusive preferential pricing qualification of subscription packages
Subsequent use of App functions will follow the ordinary user consumption rules of the platform

5. Payment and Transaction Specifications

All subscription membership purchases of the App are completed through the official authorized payment channels of the user's mobile device system. We strictly abide by the system payment specifications and transaction rules.

We will not charge any hidden fees, handling fees or additional service fees beyond the displayed package price
After the user confirms the subscription package and completes the payment, the transaction is deemed to be officially completed
Due to the particularity of virtual digital services, after the subscription service is activated and the matching gold coin resources are issued, we will not support unconditioned refund applications without valid reasons
Users shall carefully confirm the package type, price and corresponding benefits before purchasing the subscription

6. User Service and Privacy Protection

We always protect the legitimate rights and interests and privacy security of subscribing users in the whole process of service provision.

All subscription transaction data and user service behavior data are only used for the normal provision, verification and after-sales maintenance of the App's subscription services
We will not actively collect irrelevant private information of users
All user creative content and local data generated during the use of subscription rights are stored only on the user's local device
We strictly abide by privacy protection commitments to ensure the safe and private use of all subscription services by users

7. Service Adjustment and Termination Rules

We reserve the right to adjust, optimize and upgrade the subscription package types, membership benefit settings and preferential rules according to product function iteration, service upgrade and operation adjustment.

For subscribed services that have been successfully purchased and activated, the adjustment of subsequent rules will not affect the normal use of the user's existing subscription rights and issued gold coin resources during the valid period
If the user violates the App's user usage specifications and public service rules during the subscription period, we have the right to terminate the user's subscription service qualification in accordance with the rules

8. Contact and After-Sales Support

If you have any questions about subscription package pricing, gold coin issuance rules, membership benefit explanation, transaction after-sales and other related issues, please contact our official customer support team through the dedicated email address:

zhumenghome@zhumenghome.com

We will check and reply to user feedback within 48 hours, and provide standardized consulting services and problem-solving support for all subscription-related issues.

9. Agreement Update and Interpretation Rules

We reserve the right to update and revise this Subscription Agreement irregularly. After the agreement is updated, the latest version content and update time will be displayed on the App's official subscription service page.

The updated agreement terms will take effect immediately after being released
The continued use of the App's subscription membership services by users shall be deemed as acceptance of the latest agreement terms
All subscription service behaviors of users shall be subject to the latest effective agreement rules released by the platform