User Agreement

This User Agreement is a valid service agreement established between Neuveo and all individual users of the Neuveo mobile application. This Agreement stipulates the terms and rules for all users to download, install, access and use all functions and services of the Neuveo App.

By downloading, installing and using the App's services, you confirm that you have fully read, understood and voluntarily accepted all clauses of this Agreement and agree to abide by all usage specifications and platform rules stipulated herein.

1. Service Introduction

Neuveo is a professional AI image and short video creation application, focusing on providing users with one-stop creative services including photo dynamic effect synthesis, custom image-to-video generation, scenario short video production, image retouching and processing.

Our core service functions cover:

1–9 photos dynamic clip synthesis with multiple effects such as fade in and out, starlight, film style and picture-in-picture
Img2Video custom creation and Mini Theater scenario video production
Auxiliary functions including photo collage, filter adjustment and pedestrian removal
Built-in gold coin settlement, membership subscription and in-app purchase services

The App supports offline use without account registration and login, and all core creative functions can be directly accessed by users. The App does not collect any user facial information throughout the service process, and the App will never share any of your personal data with third-party AI services to fully protect your usage privacy and data security.

2. User Eligibility and Usage Rules

All users who download and use the Neuveo App must be natural persons with full civil capacity. Minors shall use the App's services under the supervision and guidance of their guardians, and guardians shall bear corresponding supervision responsibilities for minors' use of the App.

You agree that you will only use the App's services for personal non-commercial daily creation and entertainment purposes. You shall not use the App to create, upload, edit or disseminate any illegal, infringing, obscene, violent, malicious or other inappropriate content that violates public order and good customs.

You acknowledge that all creative operations you perform in the App, including picture uploading, dynamic effect matching, video generation and image editing, are your independent personal behaviors. You shall ensure that all materials you upload and create have legal source and legitimate usage rights, and shall not infringe upon the portrait rights, copyrights, privacy rights and other legitimate rights and interests of any third party. You shall independently bear all legal responsibilities and consequences arising from your illegal or improper use of the App.

3. Local Data and Creative Content Ownership

All pictures uploaded by you through local albums or real-time camera shooting, and all dynamic videos, edited images and other creative works generated by you using the App's functions are all stored locally on your mobile device by default.

The App background will not actively call, read, back up, retain or upload your local creative content and operation data
You have full independent ownership and management rights over all your local creative files
You can freely view, sort, save or permanently delete relevant content at any time according to your personal needs
After you delete local content, the relevant data will be completely cleared from your device, and we have no right or ability to retrieve or view your deleted content

4. In-App Virtual Asset and Subscription Rules

The App has a built-in virtual gold coin system, and gold coins can be used for the consumption of the App's premium creative functions and special dynamic effect resources.

We provide official subscription membership packages for users to purchase
Users who complete subscription payment will receive a one-time full amount of matching gold coin rewards
The gold coins obtained through subscription purchase enjoy more favorable unit price and total cost compared with ordinary standalone gold coin purchases
During the valid period of the subscription membership, users shall use virtual assets and functional services in accordance with the App's standard operation rules
All virtual gold coins and membership rights are virtual in-app service assets, which do not have physical cash equivalent attributes and cannot be cashed out, transferred or traded offline

5. User Behavior Specifications and Prohibited Behaviors

When using the Neuveo App, you shall abide by national relevant laws and regulations and platform public rules. You shall not engage in the following prohibited behaviors:

Using plug-ins, cracking tools, auxiliary software and other third-party tools to interfere with the App's normal operation
Maliciously brushing gold coins, membership rights and other virtual assets through abnormal means
Disassembling, decompiling, modifying or secondary developing the App program and code
Using the App's creative functions for commercial infringement, illegal marketing and other profit-making behaviors
Other behaviors that damage the platform's operation order and legitimate rights and interests

If your operation behavior violates the above specifications, we have the right to take disposal measures including but not limited to function restriction, virtual asset clearance and service suspension according to the severity of the violation, and reserve the right to pursue your legal liability for losses caused to the platform.

6. Platform Service Rights and Responsibilities

We will continuously optimize and iterate the App's functions, dynamically update creative templates, dynamic effects, filters and other resources, and strive to provide users with stable, smooth and rich AI creative services.

We guarantee the normal operation of the App's basic functions, but do not guarantee that the service will be completely uninterrupted, error-free or risk-free
We will not be liable for any temporary service interruption, function failure or system abnormality caused by mobile device system faults, network environment problems, third-party software interference or force majeure factors
We strictly protect the legitimate usage rights of all users, will not actively collect users' irrelevant private information
All user operation data and creative content are limited to local device storage
We will never take the initiative to obtain, use or disseminate users' personal private data without user authorization

7. Intellectual Property Protection

All intellectual property rights of the Neuveo App, including but not limited to software program code, interface design, text description, graphic logo, exclusive templates, original dynamic effect resources and functional algorithms, belong exclusively to us.

No user or third party shall copy, imitate, disseminate, modify or use the above intellectual property content for commercial purposes without our official written authorization
You obtain only the limited personal non-commercial usage rights of the App's services and resources during the use period
You do not obtain any intellectual property ownership of the platform's original resources

8. Agreement Update and Service Adjustment

We reserve the right to update, revise and optimize this User Agreement according to product iteration, service upgrade and operational adjustment needs. When the agreement is updated, we will display the latest version content and update time on the App's official page.

The revised agreement will take effect immediately after release
Your continued use of the App's services after the agreement update is deemed to be your acceptance of the latest agreement terms
We also reserve the right to adjust, upgrade or optimize the App's functional settings, resource types, subscription packages and service modes according to actual operation conditions

9. Contact Support

If you have any questions, suggestions or disputes related to this User Agreement, App function use, asset settlement and other related issues, please contact our official customer service team through the dedicated email:

zhumenghome@zhumenghome.com

We will reply to your feedback and solve valid user problems within 48 working hours.